Course curriculum

  • 1

    Introduction

    • Quality Program Intro Video - Auditing Essentials

    • Course Title Page

    • Course Content

    • Introduction

    • Who Should Take This Course

    • What to Expect From This Course

      FREE PREVIEW

    • Policy and Procedures

    • Unique Quality Systems

    • Unique Manuals

    • Regulations and Standards

    • Company Documents

    • Documents Incorporated by Reference

    • What is an Audit?

    • The Auditor and the Auditee

    • The Auditor Asks. The Auditee Answers.

    • Auditor Qualifications

    • Auditor Characteristics

    • Simple But Effective Questions

    • Be An Active Listener

    • Be Professional

    • Simple or Complex System

    • Quiz #1

    • Be An Active Listener
  • 2

    Purpose of the Audit

    • Are We Doing What We Say We Do?

    • Objective Evidence

    • When is the Process Complete?
  • 3

    Audit Types

    • What Type of Audit?

    • The Internal Audit

    • The External Audit

    • System Audit

    • Example of a System Audit

    • Compliance Audit

    • Example of a Compliance Audit

    • Follow-up Audits

    • Audit Process is an Ongoing Cycle

    • Annual and Segmented Audits

    • Quiz #2
  • 4

    Initiating and Preparing for the Audit

    • Choose the Right People to Conduct the Audit

    • Identify Auditor and Auditee

    • Objective of the Audit

    • Scope of the Audit

    • Preparing for the Internal Audit

    • Document Review

    • Six Key Steps in Planning an Audit

    • Quiz #3
  • 5

    The Use of Check Sheets

    • Check Sheets are Key Components of the Internal Audit

    • Check Sheet as a Guide

    • Identify the Specific Procedure

    • Developing the Check Sheets

    • Deviations

    • Include Important Details

    • Evidence, Examples and Exhibits

    • Two Types of Findings
  • 6

    Audit Activities

    • Interviews

    • Observations

    • Document Reviews

    • Sample Sizes

    • What to Record on the Check Sheets

    • Findings

    • Minor Non-conformity

    • Major Non-conformity

    • Recording of Findings

    • Quiz #4
  • 7

    The Audit Review and Audit Follow-up

    • Document and Disseminate Audit Results

    • Review with QA Manager

    • Deadline for Determining the Action Plan

    • Determine the Action Plan

    • Review Effectiveness of the Action Plan

    • Implement the Action Plan

    • Quiz #5
  • 8

    Final Notes

    • What You've Learned

    • Collaboration

    • Media Highlights Need for Internal Audit Training in Aviation

    • TSB Watchlist
  • 9

    Common Terminology

    • Common Terminology

    • Common Terminology - page 1

    • Common Terminology - page 2

    • Common Terminology - page 3

    • Common Terminology - page 4

    • Feedback and Share/Follow Us

    • Auditing Essentials Survey